Last Updated: April 29, 2021
Welcome to the MyWIC MOSAIC mobile application (“the App”) or web portal (collectively, “the Services”). The Services are operated by Vexcel Corporation (“Vexcel”), a Microsoft company, and a provider of secure, integrated, intelligent management information systems for the Women, Infants, and Children program (“the WIC Program”) for several state governments and tribal organizations.
What Does the Services Do?
Personal Data Collected by the Services
The Services may collect the following information from Users:
WIC Program eligibility and participation information: the User’s name, telephone number, email address, the name(s) of dependents, user ID and password, state-issued identification information, proof of income, adjunct eligibility program information, proof of residency, proof of identity, health history, and payment card and financial account information including electronic benefit transfer (“EBT”) information.
Device information: the type of device on which the App is downloaded, operating system name and version, device manufacturer, application version, device ID, IP address, and geolocation data.
Log file information: log files that record each time a device accesses Vexcel servers, and information about the device.
Usage information: data about User interactions, use and experience with the Services.
To enable certain features of the Services (for example, assisting a User in finding nearby WIC-friendly retailers) the Services may need to access a User’s device geolocation data. The Services only collect and use geolocation data for this purpose with the User’s consent.
How Vexcel Uses Personal Data
Vexcel uses the data collected by the Services to provide Users with a rich, interactive experience. In particular, Vexcel uses data to:
Provide the Services, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when necessary, to provide the Service or carry out the actions Users initiate, including eligibility for and participation in the WIC Program.
Send and receive User electronic communications about the Services.
Perform data analysis, audit, fraud monitoring and prevention.
Compile data about User interactions, use and experience with the Services in an aggregated format for research purposes, assessing the effectiveness of the Services, and improving the user experience.
Perform any other functions that Vexcel believe in good faith are necessary to protect the security or proper functioning of the Services and to prevent fraud and unauthorized use.
Reasons Vexcel May Share Personal Data
Unless otherwise agreed to between Customer and Vexcel, all data collected by the Services or communicated using the Services belongs to the Customer. Vexcel may, upon Customer’s request, provide the Customer with access to all data or information created, received, sent, stored, or otherwise processed by Users who have installed the App on their device or used the Services.
Vexcel shares data when required by law or to respond to legal process; to protect its Customers; to maintain the security of the Services; and to protect the rights and property of Vexcel and its Customers.
As the Result of a Business Transition
Vexcel may disclose information about its Customers to a third party in the event of reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any of its business, assets, or stock, including in connection with bankruptcy or similar proceedings.
Sharing Aggregate, Anonymized, Deidentified, or Otherwise Non-Personal Data
Vexcel employs reasonable organizational, technical, and administrative measures to provide a level of security appropriate to the risk associated with the personal data that it collects. Vexcel protects personal data under its control against – and requires its service providers to also protect against – accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to, personal data that is transmitted, stored, or otherwise processed. Users should not disclose their user ID or password required to access the Services to any third party.
Vexcel retains information about a User’s use of the Services in accordance with instructions from the Customer, and only as long as necessary to accomplish the purposes identified above and to comply with its legal and contractual obligations. For more information regarding how long User information may be retained please contact the applicable WIC government authority in your state.
How to Contact Vexcel